Refund & Return Policy

If you're experiencing any of these issues, please send your order number and a photo reference to info@mylklabs.com and we will do our best to get you a replacement ASAP!

  • Wrong item sent
  • Product quality (unsealed, defective, unsafe to consume)
  • Damaged product during transit
  • Lost in transit

 

If the flavor isn't to your liking, we also offer a "Love It Or Your Money Back" guarantee on all first-time purchases up to $30 (minus $6.99 for shipping). Just contact our Customer Support team at info@mylklabs.com. 

As a small business, we strive to provide the best service possible, but we are unable to replace or refund stolen packages. If a package has been marked as delivered by the carrier, we are no longer responsible for lost or stolen items. We recommend checking with neighbors, your local post office, or filing a claim with the carrier if your package is missing.